UPDATE: Received a call back from my original Sales Rep after shooting him an email about my experience. This is what customer service is supposed to be. He took the time to explain there are some licensing issues with Business Class TV in a residence, etc. So I do indeed need to setup Residential TV Service but the rate should be the same as the one packaged with Business Internet.
- Basic Analog Cable does exist even though I can't find it on their web page
- Call after 10pm to avoid commissioned sales reps